Refund policy

Refund & Exchange Policy

We want you to love your piece. If for any reason you don't, we offer complimentary exchanges and returns within 30 days of delivery. Items must be unworn and in original condition with the provided jewelry pouch.

To initiate a return or exchange contact us at hello@lindaandlilo.com with your order number and we'll take care of you.

Custom pieces are final sale.

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Feel Good Warranty

We stand behind our craft. All Linda & Lilo necklaces come with a one year repair warranty. If your piece needs attention within that window reach out to hello@lindaandlilo.com and we'll make it right. Because life happens.